Arrival Information

Transfer time from Tenerife south airport is 10-15 mins by taxi (up to 20 euros )

Winter gardens, can be found on the right of the main road going into Golf Del Sur. It can be seen after passing Green Park, Golf Plaza and then Parque Albatross Apartments. The apartment is no 74 in block 5 and is in the last block on this complex.

You usually can park on the road outside, if you require indoor parking please ask about this as soon as possible. We can rent you a space directly below the apartment at £2 a day. To use this you will need a remote control posting out to you before departure.

Local shops are generally open from 8am till 9pm.

The Mercadona supermarket at the top of the Golf Del Sur is the nearest place you can purchase groceries without the tourist higher prices. It provides internet shopping in English with delivery should you require this at: Ask the taxi driver to point it out on the way in to Golf del Sur.

In Tenerife tap water is not drinkable, some water will be left for you for when you arrive. Large water containers can be purchased at most shops including the Mercadona.     Also use this for the kettle.

We will leave you a bottle of water and a carton of uht milk to use.

We try to provide all the things you have at home. Therefore there is a stock of tea, coffee, sugar, salt, pepper, sauces, washing up liquid, dishwasher powder etc. please help yourself, but try and make sure you replace items for the next guest should use a substantial amount of anything.

There are 2 hairdriers, a steam iron, and ironing board for your use.

The linen provided includes a bath and hand towel per person, bedding, tea towel, kitchen towel and a bath mat. Please bring your own beach towels to use by the pool.

Sun beds are available by the pool, free of charge, should you find them a bit hard, you are welcome to use the 2 mattresses,     which are stored in the utility room

Internet is available from the Aquamarina hotel, Santa Barbara apartments and Golf Plaza.

You can also bring your own lap top and access wireless at the wild Geese Pub. Here you have free internet access as long as you buy a drink. The Wild Geese also shows all the UK Premiership football games.

Residents staying for longer periods may want to use the Winter Gardens residents internet for an annual fee.  This way you can have internet access in the apartment it is great for checking emails and social media but can not be used for streaming videos etc. You have to take your device to the bowls club to get set up, please note sometimes you have to wait a few days to arrange this.

We have a small book and DVD library which is growing quickly. You are welcome to swap books, but would appreciate it if you would not swap the DVDs. Should you leave any items to add to the collection this would be much appreciated by our future guests.

Should you encounter any difficulty during your stay contact:

Ian on +44 (0)1606833621 or +44 (0)7739 709827 in England.